Booking your Critter Sitter is easy with our Pet Sitter Plus Scheduling Software!
You can schedule or cancel services, make changes to your care instructions and upload photos of your pets. You can see what services you have scheduled and which sitter is scheduled to come out to see your fur babies. Just click the button below to take you to your personal client portal in the Pet Sitter Plus System.
2018 Holiday Booking Deadlines:
We are no longer accepting bookings For Christmas and New Year Holidays.
- January 4th – 6th
We are taking some down time after the busy holidays and have limited availability the first weekend and January
The Critter Sitters and More Offices will be closed and not accepting and bookings for travel for the following Dates:
- February 15th – 28th
- April 27th – May 6th
- September 19 – 25th
For our Mid-Day Dog Visit/Walk Families , services will continue as scheduled.
If you have questions, please either contact the office phone 757-268-9644 or send an email to email@example.com. Our Management Team will be monitoring the Office Phone- 757-268-9644 keeping an eye on any emails that come in during my travel. Your inquiry will be responded to ASAP
Critter Sitters and More has recently transitioned to the Pet Sitter Plus Software. If you have not yet registered in the Pet Sitter Plus System you will need to create a customer profile prior to booking your next appointment. Register today by clicking the button below:
CLICK HERE to learn more about the Pet Sitter Plus Program.
CLICK HERE for instructions on how to submit a booking request.
CLICK HERE to watch a quick video on submitting a booing request.
We offer our services 365 days per year and will do our best to accommodate any last-minute requests. Holiday’s book up quickly so it is best to book those 60 days out. Otherwise, we recommend 3 weeks in advance.
2019 Holiday Booking Deadlines
KEY POLICY- We require 2 sets of keys to each of your homes. Most clients have us keep their keys on file, so we are always ready for future service at a moment’s notice. We are happy to return your keys and pick them up for each period of service. Additional fees apply.
LOCKSMITH POLICY- In the event that Pet Sitter is required to employ a locksmith to gain entry into Client’s premises due to a malfunction of the lock or a failure of the Client to leave a key, it shall be the responsibility of the Client to reimburse for all costs incurred. The Client expressly gives Pet Sitter the authority to employ a locksmith on Client’s behalf in the event of the aforementioned occurrences.
RETURN TEXT POLICY- Your Critter Care Specialist (Pet Sitter) will send you a text when finishing the last scheduled visit to confirm your return home. We request that you send your sitter a text upon arriving home so that we know your critters have been returned to care. If we do not receive verification of your return, we will implement our emergency care procedures.
CANCELLATION POLICY- Critter Sitters and More does not over-book appointments to care for critter(s). We will turn down business to accommodate the Critter Parent’s schedule. As such, the Critter Parent must cancel service at 48 hours in advance of the visit to receive a full refund, or will be charged 50% of the total amount of the services for that visit. Payments for scheduled services need to received in advanced to confirm bookings. For services booked over the Christmas or Thanksgiving Holidays, cancellations need to be made 7 days prior to the start of services. To cancel services, just log back in to your account, and click on the schedule link. From there you will be able to select the dates and the services you need to cancel.